In this lesson, Nick Palazzolo, CPA, unpacks the critical topic of system availability, focusing on the key considerations around when systems are available and the typical causes and impacts of downtime. He delves into the importance of effective communication and clear understanding of maintenance processes necessary to ensure systems are operational and accessible. Through exploring these facets, Nick sets the stage for recognizing strategies to manage and mitigate downtime, ensuring consistent accessibility for systems that businesses and individuals rely on daily. This guidance is not only practical but essential for maintaining uninterrupted system usage, especially during updates or scheduled maintenance.