Lesson: Change Management - Practice Questions

In this lesson, Nick Palazzolo, CPA, dives deep into the intricacies of change management through a series of practical, multiple-choice questions. He kicks off with a scenario on how to ensure timely software updates, carefully dissecting each potential answer to highlight the efficacy of preventive, detective, and corrective controls in IT environments. The focus then shifts to the optimal methods for introducing new software, where Nick evaluates installation processes, comparing pilot, phased, direct, and parallel approaches to underline the safest options for maintaining data accuracy and completeness. With an enthusiastic and engaging delivery, Nick ensures that the complexities of change management are made clear and accessible, reinforcing the importance of strategy in IT operations and project transitions.