In this lesson, Nick Palazzolo, CPA, delves into the nuances of Complementary User Entity Controls (CUECs) within Service Organization Control (SOC) engagements. He highlights the crucial role these controls play in both SOC 1 and SOC 2 reports, emphasizing their necessity for the effective operation of service organizations like ADP and their reliance on entities like Microsoft and Apple to implement these controls properly. Nick uses relatable examples to explain how these controls are designed to fill potential gaps and ensure a comprehensive control environment that aligns with user objectives. He elaborates on the shared responsibilities between service providers and users, enhancing risk management, and aiding in compliance during audits. This lesson clarifies the responsibilities tied to both sides to boost transparency and support trust services criteria, providing a thorough understanding of CUECs’ impact on overall control effectiveness.
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