Video: Introduction to Change Management

In this lesson, Nick Palazzolo, CPA, dives into the intricacies of managing technological changes within organizations, an essential skill for keeping up with the evolving landscape of internal systems and software applications. He illustrates real-life scenarios such as migrating from one accounting software to another or upgrading company-wide hardware, stressing the importance of a well-structured change management strategy. Nick delves into the various testing environments—development, staging, and production—and how each plays a crucial role in ensuring that end-users receive a seamless and effective experience. He also covers different types of tests like unit, integration, and system acceptance testing. Moreover, Nick broadens the discussion to include change control policies, patch management, and the strategic approaches to converting to new information systems, emphasizing the need for meticulous planning and execution to avoid potential pitfalls during transitions. This lesson equips you with the knowledge to manage and implement changes proficiently, ensuring operational efficiency and security.