In this lesson, Nick Palazzolo, CPA, breaks down the various aspects of Information Technology (IT) controls and their design. By delving into different strategies such as Business Process Management (BPM) and Business Process Reengineering (BPR), he illustrates how IT controls can be incrementally tweaked or radically redesigned, shedding light on the implications of each method. Nick uses relatable examples, like updates to a mobile app, to clarify these concepts and examines their impact on risk, implementation time, and cultural issues within a company. Additionally, he highlights the considerations to keep in mind when choosing between evolutionary changes or a complete process overhaul, ensuring the audience understands the pros, cons, and overall effects on company operations.