In this lesson, Nick Palazzolo, CPA, dives into the essentials of change management for internal hardware and software applications, focusing on structured strategies to preserve system integrity, security, and continuity. He outlines why effective change management is crucial not only for preventing downtime and security breaches but also for ensuring system stability and streamlined business operations. Nick also elaborates on the importance of compliance with regulatory standards and how change management facilitates scalability and innovation while managing risks. Moreover, he discusses various types of change management documentation, such as system component inventories and change request documentation, which play pivotal roles in planning and implementing system changes effectively. Through clear analogies and detailed explanations, Nick makes the complex topic of IT change management accessible and understandable, emphasizing its critical role in operational efficiency and cost reduction.