Lesson: Service Commitments and System Requirements in SOC 2 Engagements

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In this lesson, Nick Palazzolo, CPA, dives into the essentials of Service Commitments and System Requirements within SOC 2 Engagements. He begins by outlining how defining these elements is crucial in evaluating an entity's compliance with the Trust Services Criteria, focusing on objectives such as confidentiality, availability, and privacy. Nick thoroughly explains Service Commitments as obligations a service organization holds towards its clients, often laid out in service level agreements or contracts. He also discusses how these commitments can include aspects like data confidentiality and system availability. Additionally, Nick covers System Requirements, which detail the operational and technical specifications necessary to uphold these commitments, such as encryption standards and redundancy for system reliability. Throughout the lesson, Nick highlights the alignment of these commitments and requirements with the trust services criteria, emphasizing their role in maintaining organizational control effectiveness.

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Considerations Specific to Planning, Performing & Reporting on a SOC Engagement
Module: 2 Concepts, 30 Videos